Cookie Policy

Cookies policy

What are cookies?

A cookie is a small file created in your computer by an internet site to store information, such as your preferences when visiting that site. Cookies are intended to address tailored services to any terminal used. Once a cookie is saved on your computer, only the Website that created the cookie can read it or modify the information that it detains.What types of cookies are we using on our website?Our website uses several cookies in order to be able to configure our website as user-friendly as possible.Strictly necessary cookies: These cookies are necessary to provide a service explicitly requested by the user and to enable the user to visit the website securely and use its features. This includes preferences cookies generated by WordPress. You will find more information about the cookies used by WordPress here.The following table shows strictly necessary cookies used by our website:
Cookie nameTypePurpose
elementorHTMLUsed to build the website
__cfduidHTTPIs a technical cookies required by our CDN provider Cloudflare, to ensure that websites visitors connecting the Crisp Chatbox are routed to the same server everytime when going to your website. It makes the chatbox loading faster
crisp-client/sessionHTTPIs used to make the Crisp Chat consistant when going to your website. Without this cookie, the customer would have a new chat session everytime he switchs to a new page.
crisp-client/domain-detectHTTPIs a protection, that disables features for Crisp chatbox that are having too many visitors at the same time
cookies-consentHTTPKeeps the user’s preferences about cookies.

Performance cookies: Cookies that collect information analytics about how visitors use the website. This includes analytics cookies generated by Google Analytics. You will find more information about the cookies used by Google Analytics here. These types of cookies do not collect information that directly identifies users, but instead make use of numbers and codes. This information is solely used to administer the website and improve the user experience.The following table shows performance cookies used by our website:
Cookie nameTypePurpose
_gaHTTPRegisters a unique ID that is used to generate statistical data on how the visitor uses the website
_gidHTTPRegisters a unique ID that is used to generate statistical data on how the visitor uses the website
_gatHTTPUsed by Google Analytics to throttle request rate
collectPixelUsed to send to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

Data intercepted by cookiesCookies allow us to collect automatically certain user data during your visit of our website, such as:
  • The user’s IP address,
  • How the user accesses the website,
  • The date and time of the user on the website,
  • The operating system of the user’s device as well as its browser.
For what use? Cookies are used to simplify the use of our Website, to track visitor’s preferences and to design the website in optimal fashion.  Cookies improve the quality of our services and achieve a better understanding of how visitors use our website.Cookies help establish a user session and allow our server to correctly provide website users with the appropriate information, advertisements and services. Therefore, we can deliver a personalised content to each user.For how long the consent is valid?The consent is valid for a twelve (12) months period, beyond that time, a new consent will be required. SB Technologies will not retain the personal data collected by our cookies for longer than twelve months.What can I do if I do not want cookies?You may be able to set your computer to refuse cookies altogether, but certain features of the website may not work well.You can delete or prevent the registration of cookies provided by SB Technologies by deleting the already installed cookies and block cookies on your browser (press Help on your Browser’s Menu).You can revoke your consent on the use of cookies by clicking here.
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